We use a variety of techniques for quantitative fieldwork including: 

• Dynamic Response

• Telephone – CATI or paper

• Face to face – in-street, in-store, in-home, CAPI

• Postal

• Depth

 Although all projects are generally bespoke, the general areas covered include: 

• Satisfaction and retention

• Customer

• Audits

• New product development and concept testing

• Sales / throughput development

• Marketing activity assessment

• Switching patterns of customers

• Barriers to uptake of brand

• Advertising tracking

• Attitudes and perceptions of client/brand

• Gap analysis

• Awareness of offerings (customers and non-customers)