Managed Services
IT and communications managed services fall into five areas:
  • Infrastructure assessment, procurement and set-up
  • Maintenance and support
  • Software development
  • Communications infrastructure assessment, set-up and support
  • Internet and e-communications assessment, procurement, set-up
  • support

In practice, Accubiz engineers and technicians take a holistic approach to the assessment of ICT (information and communication technologies) needs and would integrate the assessment and installation of services.

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Infrastructure
This is a fully scaleable service able to service a single user to a substantial fully networked and serviced facility. The key elements of the service are:
  • An assessment to identify specific needs and objectives for the IT services Procurement of required hardware and software at industry beating prices, with the buying power of a large group PCs, laptops, servers, racks, switches, routers, modems, peripherals
  • Installation, set-up and testing of all equipment
  • Installation of firewalls and off-site disaster recovery back-up systems

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Maintenance & Support
Depending on the nature of the hardware and software purchased, Accubiz provide:
  • Telephone support service
  • On-site engineer visits
  • Management of hardware warranties

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Software Development
A fundamental value of Accubiz is that every business is unique. In the sphere of IT this is no less true, as each customer's requirements are assessed on an individual basis.
Accubiz has a team of experienced programmers who can develop bespoke software solutions exactly to fit clients needs. This can be done as an enterprise solution or and a plug in to existing systems or off-the-shelf solutions.
The development team will also check that there are no existing solutions, bespoke or off the shelf, to ensure customers do not invest needlessly in software development.

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Communications

Customers who use the Accubiz serviced office network will enjoy some communications infrastructure as part of their serviced office license (see Accubiz Facilities Management and Support services). In addition, and for customers not hosted by Accubiz, Accubiz engineers will:
  • Assess communications requirements, depending on the exact nature and objectives of the customer business
  • Develop a communications solution
  • Fixed line and mobile telephony
  • Internet based (see below)
  • Fax technology
  • Video links and conferencing
  • CTI - computer telephony integration
  • Procure, set-up and maintain the necessary hardware and software to run the system

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Internet / e-commerce
An organisations requirement of the Internet varies hugely according to the nature of its business. Accubiz wants it customers to gain the best from the opportunities that the Internet presents but without needless costs - there has to be a clear return on investment. 
As with network infrastructure, Accubiz technicians and consultants will assess the requirements a customer is likely to have and create a plan accordingly. This will invariably require e-mail ability for most customers, but few are frankly likely to require a fully transactional website.
The full range of services include:
  • Developing an e-commerce and e-communication strategy
  • Fast, high bandwidth internet connections
  • E-mail for all operatives
  • Remote access to internet and e-mails
  • Mobile computing
  • Website design and management, including fully transactional sites
  • Website hosting
  • Domain name registration and transfers

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Fast Approved

Accubiz operates two FAST (Federation Against Software Theft) accredited inspectors to ensure that its systems, and those of its customers, are software copyright compliant. This protects Accubiz and its clients from inadvertent prosecution through accidental installation of unlicensed software.